Average pilotage time is about one and a half hours and is compulsory for all vessels over 35 metres long. The pilotage service is available 24-hours a day and can be engaged by prior arrangement through the vessel's agent.

Towage services at Portland are owned and operated by the Port of Portland. Tugs in service are Cape Nelson and Cape Grant. Both twin screw with omni-directional propulsion and a bollard pull of 36 tonnes.

Standard Conditions for Towage.

The Port has a skilled pool of personnel capable of providing mooring and unmooring services to all vessels.

Stevedoring services are provided by P&O Automotive & General Stevedoring (POAGS) and Port of Portland, which have well-trained workforces that are experienced at handling bulk and break-bulk cargoes.

Hours of work are 0800 to 1500, 1500 to 2200, and 2300 to 0600 or by arrangement.

For stevedoring quotes:

P&O Automotive & General Stevedoring
Phone: (03) 5521 7775
Fax: (03) 5521 7799
PO Box 834 Portland, VIC 3305

Port of Portland
Phone: (03) 5525 0900
Fax: (03) 5521 7488
PO Box 292 Portland, VIC 3305

Fresh water is available at all berths with loading rates of up to 160 tonnes per hour on No. 5 and No. 6 Berths, 80 tonnes per hour on No. 1 and No. 2 Berths and 30 tonnes per hour on the Smelter Berth.